Welcome to SunnyMate Family
FAQs
Does the SunnyMate Case fit all sunglasses?
The SunnyMate Case fits around 95 percent of glasses, including frames with wider arms.
It’s flexible, protective and doesn’t add bulk.
Size guide:
• Max lens height: 62 mm
• Max frame width: 148 mm
• Max arm height: 25 mm
Not suitable for ultra wide, curved wraparound sport styles.
What comes with the SunnyMate Case?
Every SunnyMate Case includes:
• 1 premium silicone case
• 1 matching silicone strap
Ready to clip onto your bag or lanyard...etc.
How do I clean my SunnyMate Case?
Rinse with water or wipe down with mild soap.
Silicone dries quickly and doesn’t absorb odours.
Do SunnyCharms attach directly to the SunnyMate Case?
Not on their own.
SunnyCharms attach using a SunnyLoop and clip onto your SunnyStrap, which connects to your case.
Do SunnyCharms work with other products?
Yes. They fit any accessory with small round holes, such as:
• Bags
• Pouches
• Straps
• Shoes
What comes with the SunnyMate Lanyard?
Each lanyard includes:
• 1 adjustable Lanyard (approx. 40 cm to 80 cm)
• 1 ultra thin stainless steel connector plate for connecting your phone to the lanyard
How does the SunnyMate Lanyard work?
An ultra thin stainless steel connector plate sits between your phone and case, with the tab coming out through the charging port.
It creates a strong, hidden attachment without affecting charging or wireless use.
Is it compatible with my phone case and SunnyMate Case?
The lanyard works with most standard phone cases and all SunnyMate Cases.
Your phone case must fully cover the connector plate for secure use.
How long will it take to receive my order?
We use Australia Post.
Once your order arrives, we pack and ship it as soon as possible.
Delivery times follow Australia Post’s standard timeframes.
You’ll receive a tracking number once it’s on the way.
Do you ship internationally?
Yes. We ship Australia wide and worldwide.
Shipping is calculated at checkout.
Can I track my order?
Yes. Your tracking number will be emailed to you once the parcel has shipped.
What is your return policy?
If something arrives damaged or faulty, we’ll replace it.
Just reach out and we’ll take care of you.
My order arrived wrong. What should I do?
I’m sorry that happened. Since all our products are handmade one by one, mistakes can occasionally occur.
But don’t worry, just reach out to us here, and we’ll send you the correct piece free of charge.
Do you offer bulk or event orders?
Yes! We offer special pricing for weddings, parties, gifting and corporate orders.
Please contact us here!
Does the SunnyMate Case fit all sunglasses?
The SunnyMate Case fits around 95 percent of glasses, including frames with wider arms.
It’s flexible, protective and doesn’t add bulk.
Size guide:
• Max lens height: 62 mm
• Max frame width: 148 mm
• Max arm height: 25 mm
Not suitable for ultra wide, curved wraparound sport styles.
What comes with the SunnyMate Case?
Every SunnyMate Case includes:
• 1 premium silicone case
• 1 matching silicone strap
Ready to clip onto your bag or lanyard...etc.
How do I clean my SunnyMate Case?
Rinse with water or wipe down with mild soap.
Silicone dries quickly and doesn’t absorb odours.
Do SunnyCharms attach directly to the SunnyMate Case?
Not on their own.
SunnyCharms attach using a SunnyLoop and clip onto your SunnyStrap, which connects to your case.
Do SunnyCharms work with other products?
Yes. They fit any accessory with small round holes, such as:
• Bags
• Pouches
• Straps
• Shoes
What comes with the SunnyMate Lanyard?
Each lanyard includes:
• 1 adjustable Lanyard (approx. 40 cm to 80 cm)
• 1 ultra thin stainless steel connector plate for connecting your phone to the lanyard
How does the SunnyMate Lanyard work?
An ultra thin stainless steel connector plate sits between your phone and case, with the tab coming out through the charging port.
It creates a strong, hidden attachment without affecting charging or wireless use.
Is it compatible with my phone case and SunnyMate Case?
The lanyard works with most standard phone cases and all SunnyMate Cases.
Your phone case must fully cover the connector plate for secure use.
How long will it take to receive my order?
We use Australia Post.
Once your order arrives, we pack and ship it as soon as possible.
Delivery times follow Australia Post’s standard timeframes.
You’ll receive a tracking number once it’s on the way.
Do you ship internationally?
Yes. We ship Australia wide and worldwide.
Shipping is calculated at checkout.
Can I track my order?
Yes. Your tracking number will be emailed to you once the parcel has shipped.
What is your return policy?
If something arrives damaged or faulty, we’ll replace it.
Just reach out and we’ll take care of you.
My order arrived wrong. What should I do?
I’m sorry that happened. Since all our products are handmade one by one, mistakes can occasionally occur.
But don’t worry, just reach out to us here, and we’ll send you the correct piece free of charge.
Do you offer bulk or event orders?
Yes! We offer special pricing for weddings, parties, gifting and corporate orders.
Please contact us here!